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Things To Know Before You Sign Up
Where is Red Butler's corporate headquarters located?
How does Red Butler work?
Do you offer a free trial?
Do I get a dedicated assistant?
What is a Dedicated Account Manager (DAM)?
Do I get to pick my Dedicated Account Manager (DAM)?
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General Account Questions
How do I log into my Red Butler Account?
How can I submit a request?
How much information should I add in a request?
How can I check the status of my request?
How long will it take to complete a request?
How do I change the picture in my account?
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Team Account/Productivity Portal Questions
What is a "Team Request?"
Who else can see my requests?
How do I invite people to share my account?
What's the difference between adding a team member to my account as a user or an admin?
Can I dictate how much time is available to my team?
What are messages and how do they work?
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What are my downgrade options?
How do I re-activate my account?
When is my next renewal/billing date?
What is the starting date and length of my billing cycle?
When I "Top Up" points inside my account, do they roll over?
Where can I find my monthly billing invoices?
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I submitted a request but received an error message, what happened?
What email systems do you support?
How secure is the wallet?
Do you have a mobile app?
Can you utilize Dropbox?
Do you have any API's?
Taylor: Email and Calendar Management
How do I set my timezone for Taylor?
What is Taylor: Email and Calendar Management?
How many email and calendars can Taylor support?
What email systems work best with Taylor?
How do I set my preferences for Taylor?
Can I submit non email and calendar requests to Taylor?
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